All Pulsio Warranties are automatically activated and aligned with the purchase date of your original device.

Any manufacturer defects and battery failures during this 2 year Limited Warranty period are covered and eligible for repair. The Warranty is activated automatically for 2 years from the purchase date of your original device. 

1 Extended Warranty per device, in order of purchase date.

To register a Warranty Claim, simply pop us an email at support@pulsio.eu with your order number and purchase date of your original device, and a description of the issue at hand.
You will be guided through troubleshooting where applicable, and will be assisted with our hassle free exchange and inspection service.

Heads up! Our 1 Year Manufacturer warranty doesn't cover:

🔹 Cosmetic issues, such as scratches or dents
🔹 Damage from using the product with other non-recommended products or attachments
🔹 The attachment of any unauthorised accessories
🔹 Damage from accidents, misuse, or other external factors
🔹 Problems caused by improper operation of the product
🔹 Any modifications or repairs applied to the product without our authorization
🔹 Products not purchased directly through our site or authorised retailer.